왼쪽 메뉴 영역

본문 영역

Privacy Policy

LOTTE Advanced Materials Policy of handling personal information

‘LOTTE Advanced Materials'(hereinafter referred to as the ‘Company’) places great importance on the customer’s personal information, and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection. The Company’s policy of handling personal information explains for what use and how the personal information provided our customers is being used, and what measures are taken to protect personal information.

The Company handles with great care personal information that users provide and does its best to protect it. The Company’s personal information handling policies may be subject to change due to legal enactment/revision, governmental policy change, corporate policy change, and so on. Such revisions are posted on our website so that users can refer to it easily.

  • 1. Collection of personal information and purpose of use

    The Company collects personal information for the following purposes.
    Personal information will not be used for any other purposes other than for the following purposes. We will ask for your consent before using information for a purpose other than those described in this policy.

    • A. customer service
      Responses to complaints about products, record preservation for conflict settlement, and services in sales activity
    • B. providing services
      Delivery of requested samples, provision of services, and various surveys for service quality improvement
    • C. Marketing
      Development of new products, customized services, provision of events and advertising information and participation opportunities, services and advertisement according to demographic characteristics
    • D. Civil complaint services
      Requests for viewing, revising, and handling personal information; requests for consultation; and handling of various reports
    • E. recruiting process
      Support for job application, notification of pass/failure of applicants in the recruiting process, communication with applicants, requirements for employment, and other management services for the employment procedures
  • 2. Maintenance of personal information
    • A. The Company must collect and preserve personal information only in accordance with related laws and regulations and users’ consent. Major items of personal information that the Company collects and holds include the following:
    • ▶ Management of Recruiting Procedures (Information Related to Job Application)
      Name, date of birth, nationality, photo, address, phone number, e-mail, career, academic background, academic record, title of thesis, professor, family member, hobby, specialty, personality, qualification, military service, disability, voluntary service background, living abroad background, other experiences and self-introduction statements

      * In the event that the recruiting process includes result of the written test and physical examination, the Company collects minimum health information if necessary only upon obtaining users’ consent.
    • ▶ Sample order, Contact us, Subscription newsletter etc.
      Name, date of birth, address, phone number, e-mail, career
    • ▶ use information of system
      service use records, access logs, access IP, cookie, MAC address information

    • B. The Company collects personal information in the following ways:
    • ▶ Management of Recruiting Procedures (Information Related to Job Application)
      Users’ direct typing on the website or submission via fax, telephone, and email.
    • ▶ Sample order management
      Users’ direct web submission of personal information
    • ▶ contact us management
      Users’ direct web submission of personal information
    • ▶ News-letter management
      Users’ direct web submission of personal information
    • ▶ Access records, etc.: a tool to collect generated information
  • 3. Maintenance of personal information and length of use

    In the event that the purpose of handling collected personal information has been fulfilled, the retention period agreed upon has been expired, the period required by law has been expired, or a governmental office requires, the Company destroys the information without delay. The periods of information retention specified by the Act on the Consumer Protection in Electronic Commerce Transactions, Etc. are as follows:

    • A. Records related to handling consumers’ complaints or conflicts: 3 years
    • B. Records related to display/advertisement: 6 months
    • C. Records related to contracts, subscription withdrawals, etc.: 5 years
    • D. Records related to payment and supply of goods, etc.: 5 years
  • 4. Provision of Personal Information to a Third Party

    The Company will not provide collected personal information to a third party without obtaining users’ prior consent except in one of the following cases:

    • 1. In the event that an investigation agency requests according to the related law or procedures specified by law for the purpose of investigation;
    • 2. In the event that certain personal information is required for the implementation of a contract concerning service provision and it is almost impossible to obtain users’ consent according to the common procedures for financial or technical reasons; and
    • 3. In the event that part of the personal information is provided for statistical or academic purposes after a measure is taken to make it impossible to identify certain individuals in reference to that information
  • 5. Entrusting the collected personal information

    The Company entrusts its handling personal information to the following company to provide services. The details are as follows:

    • Entrusted Services Related to Personal Information
      1) Website maintenance and data management (purpose of entrusting)
      - Trustee: Motioneye Co., LTD.
      - Details of Entrusted Services: Storage, deletion, etc. of data related to recruiting procedures;
         Handling of personal information collected through sample orders;
         Handling of personal information for other services of website
         maintenance and data management
    • 2) Website and System Management (purpose of entrusting)
      - Trustee: LOTTE Data Communication Co., LTD.
      - Details of Entrusted Services: website maintenance and system management

    When the handling of personal information is entrusted to another party, a consignment contract with the service provider is concluded in order to specify instructions for protection of personal information; confidentiality of personal information; prohibition of provision to a third party; responsibilities in case of an incident, etc. Such contract details are retained in a written or electronic form.

    In the event that there is a change to the entrusted company or entrusted services, we will be notified via at least one of the following methods: written form, e-mail, telephone, SMS, website, etc.

  • 6. Rights of Users and Legal Representatives and How to Exercise Such Rights
    • A. Users may request anytime for viewing, modification, deletion, suspension of use, and withdrawal of registered personal information. In that case, the Company will take a necessary measure without delay through the basic identification procedures upon notification to the privacy administrator via telephone, e-mail, or in a written form.
    • B. In the event that users request for error correction in personal information, the Company does not use or provide the personal information until the revision is completed. In the event that incorrect personal information has already been provided to a third party, the third party will be notified of the correction without delay for a proper measure accordingly.
    • C. As for personal information whose deletion has been requested by a user, the Company handles such personal information in accordance with related laws and regulations as well as the company policies regarding periods of retention and use of such personal information. The Company sees to it that the information does not be used or accessed for any other purpose.
    • D. Users should keep personal information up-to-date and accurate in order to prevent unintended incidents. When an incident occurs due to the inaccuracy of information provided by the user, the user is responsible for the loss. Anyone who enters false information or commits an identity theft may be subject to legal measures for that violation of law.
    • E. Users not only have privacy rights but also are obligated to protect themselves and avoid infringement of others’ privacy. Please be careful not to disclose your or others’ personal information and not to damage others’ personal information contained in posts, etc. Anyone who fails to fulfill this responsibility and damages others’ personal information or dignity may be subject to punishment according to related laws and regulations.
    • F. Privacy Protection of Minors
      The Company will not collect personal information of minor users in principle. When it is unavoidable to collect personal information of minors for the purpose of service, The Company will ask for the legal representative’s prior consent. Once the purpose of collection or use is fulfilled or when the retention period agreed upon has been expired, the Company will destroy the information without delay.
  • 7. Installation, operation and rejection of the automatic collection system of personal information and related matters
    • A. Our company utilizes the ‘cookie’ which continuously stores and retrieves our members’ information. A cookie is a very small text file saved to our member’s computer hard disk sent to the member’s browser by the server used to operate websites.
    • B. Cookies and purpose of use
      By analyzing the access frequency and visiting times of both members and non-members, it is possible to understand the user’s taste and subject of interest while tracking search habits. By determining the participation level of various events and taking consideration of visiting times, we provide target marketing and services tailored to the individual. You have a choice as to whether to install cookies. By setting the options in your web browser, you may allow all cookies, confirm all cookies every time they is saved, or you may reject the storage of any cookies.
    • C. Method of rejecting cookie installment
      A way of rejecting cookie installment is by setting the options in your web browser and allowing all cookies, confirm all cookies every time they are saved, or rejecting the storage of any cookies.
      Example of set-up (for Internet Explorer): Go to the top of the web browser Tools > Internet Option > Personal Information However, if you reject installing of cookies, we may experience difficulties in providing you with services.
  • 8. Disposal of Personal Information

    In principle, the Company disposes personal information without delay once its purpose has been fulfilled or the retention period has been expired except that the information shall be retained in accordance with related laws.

    Specific ways of disposal are as follows:

    • A. Personal information printouts: Shredding or incineration
    • B. Personal information in electronic formats: Permanent deletion in a non-restorable manner
  • 9. Measures for Safety of Personal Information and for Technical/Administrative Management

    In order to secure safety of information according to the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc., the Company takes the following technical/administrative/physical measures:

    • A. The Company establishes and practices internal management plans for safety handling of personal information.
    • B. Restriction on Access to Personal Information: The Company takes necessary measures to restrict access to personal information in such ways as grant, modification, and cancellation of access to the database system that processes personal information.
    • C. Authorization and Education of Employees: The Company authorizes employees who handles personal information and limits their number in order to secure the safety of personal information.
    • D. Encryption of Personal Information: Personal information is encrypted for safety retention and management.
    • E. Prevention of Forgery or Alteration of Retained Access Records: Access records are retained and managed for at least 6 months, and they are protected from any forgery, alteration, theft, or loss.
    • F. Installation and Renewal of Security Programs: In order to prevent personal information from leakage or damage by hackers, computer viruses, etc., the Company installs, regularly renews, and inspects security programs.
    • G. Use of Locking Devices for Document Security: The database system that retains personal information is kept in a physically separate place, and the established procedures are operated to restrict access to this area.
  • 10. Collection of Opinions and Handling of Complaints about Personal Information

    The Company collects user’s opinions regarding personal information protection and implements various procedures and methods to handle related complaints.
    Users may report complaints via telephone or e-mail in reference to contact information, departments, and names of the customer service staff, personal information protection chief, and other related employees specified in Paragraph 11. The Company will provide prompt and sufficient replies to such reports of users. In addition, users may report complaints to any of the following governmental agencies:

    • - Personal information violation report center (www.privacy.kisa.or.kr / dial118 without exchange)
      - Personal information dispute mediation committee (www.privacy.kisa.or.kr / dial118 without exchange)
      - Commission of the mark of information protection (www.eprivacy.kisa.or.kr / 02-580-0533~4)
      - Supreme Prosecutors’ Office Cybercrime investigation division (www.spo.go.kr / 02-3480-2000)
      - National Police Agency Cyber Terror Response Center (www.ctrc.go.kr / 1566-0112)
  • 11. Personal Information Protection Chief

    A. The Company protects the member’s personal information and has designated a division and a personal information manager to deal with complaints related to personal information

    • Customer service staff
      Name : Moon Young Jong
      Phone Number : +82-31-596-3406
      Department : Marketing Supporting Team
      E-mail : yj.moon@lottechem.com

      Customer service staff
      Name : Jun Jung Uk
      Phone Number : +82-31-596-3875
      Department : Architectural products Division Marketing Team
      E-mail : ju.jun@lottechem.com

      Personal Information Protection Chief
      Name : Yeonseop Kim (Management Strategy Head of Group)
      Phone Number : +82-31-596-3200
      E-mail : energy@lottechem.com

      Personal Information Protection staff
      Name : Jungan Shon
      Phone Number : +82-31-596-4092
      Department : Information Strategy Team
      E-mail : ja.shon@lottechem.com
  • 12. Modification to Personal Information Policies

    This set of personal information policies will come into effect on the date of enforcement. In the event that an addition, deletion, or modification is necessary according to related laws or policies, we will be notified at least 7 days before such modification.

    [Additional Rules]
    1. Total revision of personal information handling policies
    Date of Enforcement: October 22, 2007
    2. As some provisions of personal information handling policies have been revised and complemented
    Date of Enforcement: July 25, 2013
    3. As some provisions of personal information handling policies have been revised and complemented, personal information handling policies are separated from personal information management policies.
    Date of Enforcement: August 24, 2015
    4. Total revision of personal information handling policies (Handling policies according to the Information Communications Network Act and personal information management policies according to the Act on the Protection of Personal Information have been integrated as personal information handling policies with this set of policies. Revision to provisions regarding personal information consignment)
    Date of Enforcement: January 1, 2018